There are 3 ways to reload airtime value on your Smart Pinoy SIM:
  -   By purchasing Recharge Voucher in SG$15 denomination.
  -  By way of electronic loading through SMART Load which are available in SG$5, SG$10 and SG$15 denominations
  -  By way of Pasaload which are available in SG$1, SG$3 and SG$5 denominations

Freebies are FREE SMS to Smart Philippines that vary based on the following:
-  For SIM Pack purchase, freebies: 20 FREE SMS w/ validity period of 90 days
-  For Recharge Vouchers, freebies:10 FREE SMS w/ validity period of 180 days 
-  For SmartLoad, freebies and validity period is based on load denomination

1. Lightly scratch off the security mark on the card to reveal the 12-digit PIN
2. Dial the special access code 55551 + 12 digit PIN
3. A voice recording will confirm the amount of the top-up card reloaded and the expiry date.

There is no limit on the number of top-up transactions via voucher or SmartLoad per day. However, a subscriber is only allowed to have 15 invalid attempts to reload voucher pins. On the 16th attempt, the account shall be barred from reloading until the next day.

-   Local calls: inbound and outbound calls are deducted from airtime balance. Tariff is based on the termination of calls.
-  Incoming international calls: local intra-airtime rates is charged to the airtime balance.
-  Local / International SMS: outbound SMS are deducted from airtime balance. Tariff is based on the termination of calls.
-  VAS: mostly mobile terminating charging
-  Charging applies first to expire, first to use rule

This is the first subscriber-to-subscriber load transfer service from Smart Pinoy.  Now, you can pass on load amounting to SG$ 1, SG$ 3 and SG$ 5 to your friends and loved ones.

There will be a charge of SG$0.05 per message sent on top of the Pasaload denomination. If you passed on a SG$3 load, your total deduction shall be SG$ 3.05 (SG$ 3 denomination + SG$ 0.05 SMS fee) from your existing airtime balance. 

To perform Pasaload, user will send the following as a text message to access code 55561
Syntax: <Smart Pinoy mobile number of recipient> space <denomination> send to 55561

You may be able to transfer as often as you want as long as you have a minimum balance of SG$1.55 on your account.
Important:
            -  SG$ 1.55 is represented as:  SG$ 1 (for the Smart Pinoy Pasaload denomination), SG$0.50 (for the threshold) and SG$0.05 (for the Smart Pinoy PasaLoad fee).
            -  If there is no denomination is indicated after a Pasaload, the lowest denomination shall be the default amount to be transferred.

All Smart Pinoy Pasaload denominations have corresponding validity periods. If the recipient has an existing load, the expiry of the remaining load shall not change. 
Expiry of Pasaload denominations: SG$1 = 5 day, SG$3 = 10 days, SG$5 = 15 days

Regardless of how many Pasaload denominations are received in one (1) day, the defined validity period for each denomination applies. First to expire, first to use rule applies.

For any successful Smart Pinoy Pasaload transaction to another Smart Pinoy subscriber (regardless if it was the intended recipient or not), this could not anymore be credited back to the sender.

The transaction will not successfully push through and sender will not be debited of any amount.

All confirmation of a successful transaction shall be via SMS.

Example: TEXT CONFIRMATION FOR RECIPIENT
01-JAN 11:30:12 XXXXXXXXXX has transferred S$ 3.00 to XXXXXXXXXX.  Consume in 2 days.
TEXT CONFIRMATION FOR SENDER
01-JAN 11:30:12 XXXXXXXXXXX has transferred SGD 3.00 to XXXXXXXXXX.  Your new Load Balance is SGD 10.00

If the sender’s last top-up is any of the Smart Pinoy load denominations, the Load Balance will be the number of available calls in minutes and number of available intra-SMS.
Example: TEXT CONFIRMATION FOR RECIPIENT
01-JAN 11:30:12 XXXXXXXXXXX has transferred
S$ 3.00 to XXXXXXXXXXX.  Consume in 2 days.
TEXT CONFIRMATION FOR SENDER
01-JAN 11:30:12 XXXXXXXXXXX has transferred
SGD 3.00 to XXXXXXXXXXX.  You have a minimum of 16 minutes worth of local calls or 16 available intra-SMS.

You will receive a message stating your consumable balance, including free SMS to SMART/TNT. The remaining dollar balance of the recharge voucher you loaded on March28 will be added to the contents of the Smartload value loaded on April 02.

Subscribers can call 62139907 (via landline) or 55553 (toll-free via Smart Pinoy mobile phone) or via the Smart Pinoy menu (select LIVE ASSIST or TEXT ASSIST).

Smart Pinoy SMARTLoad rides on the technology of the world’s first electronic prepaid loading service of SMART Communications in the Philippines. It uses Smart Pinoy SIM to recharge airtime to your SMART GSM prepaid account.
SmartLoad packages are affordable and easy on the pocket.  Now, you can text and even call, for as low as SG$5 only!

-  Affordable call and text recharge packages
-  Very convenient: prepaid airtime is electronically recharged to your mobile phone in just a few seconds
-  No more hassles of scratching and overscratching of prepaid cards
-  No more keying-in of PINS
-  No need to dial up just to recharge airtime

The Call and Text value of the prepaid card will be added to the remaining value of your Smart Pinoy SMARTLoad package.

The Smart Pinoy SMARTLoad packages have been customized to suit the usage behavior of our current prepaid customers, who send an average of 10 text messages per day.  As such, the load expiry of the packages ensures that by the time the load expires, a typical prepaid customer has already consumed the package he recharged into his prepaid celfone account.

SG$5 will expire first since it has a shorter expiry period of  15 days, followed by the SG$10, which will expire in 30 days from the loading date.

-  Account Balance – used for call, messaging, and VAS usages
-  Load Wallet Balance in Singaporean dollars – used for transferring airtime in Singaporean dollar value to another load wallet or reloading airtime to prepaid account
-  Load Wallet Balance in Philippine peso – used for transferring airtime to prepaid account

Load wallet or OMW account balance of retailers has NO EXPIRATION.

Load wallet inquiry shall be made through SIM menu and shall NOT be CHARGED.

All Smart Pinoy subscribers can become a retailer. All they have to do is visit the SMART Pinoy business center or our accredited dealers.