Skip Navigation LinksHome > Customer Support > Customer Support

Learn more about your new SMART postpaid bill

A new postpaid bill for SMART Gold, SMART Bro, Infinity and Addict Mobile subscribers will be issued starting this month. Know more about the enhancements that we are introducing and take our quick online tour. Read more>>

Calling SMART?

Save these numbers in your phonebook so you can call the right  hotline number for your needs:

SMART Gold/ SMART Buddy/Talk ‘N Text:      *888 or 888-1111

SMART Bro Plan 999, Plan 799 and Prepaid:  *1888,  672-7277 or 1-800-10-672-7277

SMART Money:                                                 15177, 845-7777 or 1-800-1-888-5648

SMART Load Retailers:                                     *333 or 845-7733

SMART Load Dealers:                                       *7744 or 845-7744

SMART Padala:                                                 *7788, 845-7788 or 1-800-10-8457788

SMART MyTV:                                                   *6988

Activate transactions through your prepaid SIM!

Download the SIM Connect menu to help you activate these transactions in a few clicks using your cellphone. No need to visit a Wireless Center or call Hotline!

  1. MMS/GPRS/3G phone configuration
  2. International text roaming activation
  3. Prepaid card status inquiry
  4. Voicemail activation
  5. SMART Bro prepaid balance inquiry

Simply text GET MENU to 9888.

Following up a service request?

There's an easy way to know the status of your service request in SMART! Do this by texting SRSTAT<>SR number<> to access code 3021.

  

Top FAQs

More FAQs