How do I quickly reload my Smart Buddy account?
Those constantly on the move can avail of easy reload through:
a.) Call and Text Card
b.) Electronic PIN Voucher
c.) Mobile Banking
d.) SMART Money
The Call and Text cards and Electronic PIN vouchers are available in P300, P500, and P1000 denominations. They can be purchased from any SMART dealer, agent, and other accredited distribution outlets such as selected gasoline stations, supermarket and convenience stores nationwide.
REMEMBER!
Do not not accept tampered, unsealed or re-sealed Call and Text Cards or those whose 14-digit PINS have been revealed.
To Reload your Account Using a Call and Text Card or Electronic PIN Voucher
1. If your are using a SMART Buddy Call and Text Card, lightly scratch off the protective link on the card to reveal the 14-digit PIN. If you are using an Electronic PIN Voucher, tear off the covered voucher through the perforation at the sides to reveal the 14-digit PIN.
2. Dial 1510 14-digit PIN SEND
A voice prompt will confirm if your reload attempt is successful.
You will be given 5 attempts to successfully reload your account. After 5 invalid attempts, you will be barred from further reload attempts for the day. Reloading may be done the next day starting 12:00 am.
It is highly recommend loading additional Call and Text card value into your account to ensure smooth and continuous service. There is no limit to the amount or value you can load in your account.