What will I do to unblock my SIM card?
You need your PUK (Pin Unblocking Key) when y ou accidentally got your PIN1 or PIN2 blocked or forgot your PIN codes. PUK enables you to unlock your PIN-blocked cellphones and thus, enjoy using Smart services again.
If your PIN code is blocked, just enter your SIMs PUK code to unblock it. The PUK code can be found in the PIN slip that came with your SIM pack.
For lost PIN slip, you can:
1. Go to Web Connect at www.smart.com.ph/buddy/connect (for Buddy) or www.smart.com.ph/talkntext/connect
(for Talk N Text).
2. Login to Web Connect using your Smart cellphone number and password. If you are not a member yet, select
REGISTER and sign up using your Smart cellphone number.
3. Select PUK Release to unblock your SIM.